1. Please call in your order and then arrive to pay either cash, check, or credit/debit card and we can load you up.

2. You can also call in your order and we will set up the sale in the computer and collect payment with a credit card. As always, we cannot hold your pellets for more than a few days.

You will need to let us know when you will be arriving to pick them up – we need to make sure a forklift driver is available when you get here!

You then come into the store, sign for them, and we will forklift load the pellets on your vehicle, if possible. If you are one who takes multiple trips with a smaller vehicle and usually hand load your pellets, we will position a skid for you with your receipt attached and you can pick them up when it is convenient for you within 24 hours.  Please remember that we do not provide security or weather protection for opened skids.

3. We will have normal loading hours from 9 – 11 am and 3 – 4:50 pm Monday through Friday, and Saturday from 9 – 11 am. If you need loading at other times, call for an appointment and we will try to be accommodating. 

If you are desiring delivery, the normal delivery fees are:

*Delivery fees are based on tons ordered

The maximum the delivery truck can handle is five (5) tons – that is 10,000 pounds of pellets!  Two trips are required when more than five tons are ordered.  If your delivery is particularly difficult and requires three people for delivery, there is an additional charge of $55.  Excess mileage is charged if you are beyond our normal 20-mile delivery area. Be aware that our delivery trucks are HUGE and 1 ton of pellets weigh 2,000 lb. With that in mind, we can only safely deliver to flat and paved, level surfaces like a garage or a driveway.  Also, keep in mind that your driveway must be clear of low hanging branches.  Our trucks require a minimum height of 13’.  We will not risk damaging our trucks.  If we cannot complete the delivery, the delivery fee will still be charged since we did drive there to attempt to make the delivery.

We are taking orders with scheduling to be done when we know the days that our employees will be available to make deliveries.  Payment is due at the time of delivery.  We are only scheduling the Pellet Sale deliveries from March 31st through April 25th, so the earlier you call, the better.  If you are ordering pellets to be delivered, we must receive that order no later than April 15th to accommodate that request. Please work with us to allow delivery early in the sale so that we can keep the stock moving smoothly. 

While we cannot predict the future, we would recommend that you stock up while you can. Hamer traditionally starts raising their price in May and going forward, so we expect that this will be the lowest price we will be able to offer this year.

We encourage you to plan for the coming season by buying your pellets now so that you will not be affected by shortages or rising costs at the end of the season next year. As long as pellets are kept dry, they will store indefinitely.

All pellets must be picked up / delivered by April 30th to get this price.  If you buy them in April, but pick them up in May, you will have to pay the difference in the price at the time of pickup.  We do not have the capacity to store your pellets until a later date.

Annual pellet service of $305 will be reduced to $275 with a 3 ton or more purchase per stove appliance. **NOTE**  It will be only $255 if we deliver pellets and do the annual cleaning on the same day!

Please call for pellet furnace and boiler pricing. This special pricing will be valid from April 1st through July 31st 2025.